Trust & Safety

Marketplace trust is designed into the flow.

StayPrimePH combines account safeguards, admin moderation, listing approval, reporting, and clear policies to reduce avoidable risk.

Verified flows

Email verification, password reset, role-aware sessions, and admin review keep the marketplace accountable.

New host listings can stay pending until admins approve them for guest discovery.

Guests and hosts can escalate issues so admins can review evidence and respond fairly.

Payments are designed to use a hosted checkout provider rather than storing card details locally.